Amazon Customer Service Toll Free Number, Email IDs 24×7 Service

Amazon Logo

Welcome to Amazon Customer Service Website, On this website you can find all the information related to contact details of Amazon Customer Service.  Now check all the Toll-Free Number, eMail ID and Address of Amazon Customer Service Team. If you are a regular user of Amazon then don’t forgot to bookmark this website for future help. You can contact Amazon Customer Care 24×7 365 days via the following given methods.

There is a solid probability that while purchasing objects online with Amazon you will get some problem or error in payments, delivery or refund. There might be some more reasons to contact Amazon Customer Service. In such a situation you will require some of the details such as phone numbers, the address of the head office, email ids, etc. Thus here we are, with the list of all the details which you might need to contact Amazon Customer Care.

Amazon Customer Service Numbers

Amazon uses many Logistics companies to deliver your desired packages. Below is the list of all Logistics companies, their Toll Free Numbers, Emails and Official Customer Care page.

Courier Service Contact Information  Official Site
Amazon Transportation Services Amazon Transportation Services will share the delivery agent’s contact information on the day of delivery. Please note that calls with delivery agents will be recorded for quality and training purposes. Contact Amazon
Blue Dart Toll Free Number: 1860 233 1234 Contact BlueDart
FedEx Toll-free number: 1800 209 6161 / 1800 22 6161 Contact FedEx
Gati Toll Free Number: 1860 123 4284


Contact Gati
Indian Postal Service Toll Free Number: 1800 266 6868 Contact India Post
Aramex Contact Aramex
Ecom Express Contact Number: 011-30212000 Contact Ecom Express
Delhivery Contact number: 0091 (124) 6719500 / email: Contact Delhivery

>> Visit Official Help Page <<

How to Contact Amazon Customer Care from the Website

If you are using amazon with the help of your web browser and want to contact Amazon Customer Care through website then execute the following steps:

Step 1: At first visit the official website of Amazon India i.e

Step 2: Now sign in to your account with the help of mobile number or email id associated to your account.

Step 3: Tap on the Customer Service Link present in the main menu of homepage.

Step 4: Done, you are at the help or customer service website of Amazon India. Now move to your preffered section which you are facing any problem.

Amazon Registered/Corporate Office Address –

Brigade Gateway,8th floor,
26/1, Dr. Rajkumar Road,
Bangalore – 560055, India

Amazon Other Office Addresses –

Hyderabad 1 

Amazon Development Center India Pvt. Ltd.,
2nd Floor-Block A & Block B,
Survey Number-109,110,111/2,
Nanakramguda Village, Serlingamplayy Mandal,
Hyderabad, India

Hyderabad 2 

Amazon Development Center India Pvt Ltd.,
9th & 10th Floor, Bulding#9-, Raheja
Mindspace, Madhapur,
Hyderabad – 040 – 40005111, India


#40,3rd Floor, SP InfocityM G R Salai, Perungudi
Kandanchavady, Chennai – 600096, India

Fax Number – 044-30883005/044-30883088

Bangalore 1 

Amazon Development Center India Pvt Ltd.,
2nd Floor, Safina Towers, Opposite to J.P. Techno Park, No.3,
Ali Asker Road, Bangalore – 560052 +91-80-41970000

Bangalore 2 

Amazon Development Center India Pvt Ltd.,
Brigade Gateway,8th, 9th & 10th Floor, 26/1,
Dr. Rajkumar Road, Malleshwaram(W),
Bangalore – 560055

Official Customer Service: You can simply visit the official Customer Service >> Amazon Help. Here, at this web page you will find all the answers related to your Orders, Payment, Cancellations, and Returns, etc. In additional you will also find the answers to some general questions about Amazon.

Amazon India customer care email ID

You can contact Amazon India through different Email Id’s below, find amazon india customer care email ids according to the products like Amazon Affiliate Email ID, Amazon Customer Care Email ID.

For Customer Care Department                :
Amazon India Marketplace                        :
Amazon India Store News                
Amazon Public Relation Customer care  :
Amazon Password assistance                    :
For Affiliate ID                                             :
Associates in Amazon                                 :
Amazon CEO Jeff Bezos                             :
Amazon Help Sections                                :

Amazon India Customer Care Toll Free Numbers

  • Amazon Store Customer Care Number          : 1-800-300-9009
  • Amazon Toll-Free Number                               : 1-800-3000-9009
  • Amazon Helpline Number (Not Toll-Free)    : 888-280-4331
  • Amazon International Customer care Care   : 206-266-2992
  • Amazon Customer Care Phone Number        : 888-280-4331
  • Amazon Customer Care US and Canada        : 1-800-372-8066

Amazon India Customer care office Phone no.

  • Amazon India Customer care Hyderabad office Phone no. 040 – 40005111
  • Amazon India Customer care Chennai office Phone no. 044-30883088 044-30883005(Fax)
  • Amazon India Customer care Bangalore office Phone no.+91-80-41970000
  • Amazon India Customer care Bangalore office Phone no.+91-80-33273000
  • Amazon India Customer care Bangalore office Phone no.+91-98-18605925

Track Order by Missed Call

Amazon India have one of the most unique way to provide real time tracking of the orders simply through a missed call. As the number provided is Toll Free so you won’t be charged any amount.

To check the shipping or refund status of a particular order or of your recent orders (which has been placed within the last 15 days) by simply giving a missed call to 1800-3000-1001.

After making a missed call in response you will receive an SMS from Amazon providing latest tracking information about your order(s). Please keep in mind that this feature is only available for you if you have verified your mobile number with Amazon Site.

Order/Refund Status by SMS

You can also check your shipping or refund status of any particular order or recent orders placed within the last 30 days by simply sending an SMS to 7710000222. Keep in mind that you will be charged standard SMS rates for checking Amazon Order Status by SMS.

One more thing to consider is that you will able to check your status only if you have verified your number with Amazon Account.

Check Status Of SMS Result Example
Your Orders SMS order to 7710000222 Receive SMS with details of most recent orders in last 30 days SMS order to 7710000222.
Specific Order SMS order(space)<last four digits of OrderID> to 7710000222 Receive SMS with status of specific order SMS order 1234 to 7710000222 if 1234are the last four digits of the Order ID.
Your Refund SMS refund to 7710000222 Receive SMS with details of most recent refunds in last 30 days SMS refund to 7710000222.
Specific Refund SMS refund(space)<last four digits of OrderID> to 7710000222 Receive SMS with status of specific refund SMS refund 1234 to 7710000222 if 1234are the last four digits of the Order ID.

Visit Amazon India official Website and Social Media Accounts for more help

Directly Contact Amazon Customer Care ?

As like many e-commerce websites which offers real time chat service for their customers Amazon India also have online chat option to contact Amazon Customer Support. To chat with amazon customer care follow the given steps below.

Step 1: Visit the official contact page of amazon india i.e

Step 2: Now sign in with your email id or mobile phone registered with amazon.

Step 3: Now choose an otion from section “What can we help you with?”

Step 4: Now select the type of issue you are facing, again select the issue details from drop down menu

Step 5: In the last step will see the list of contact service available for your issue. You will see Phone, Chat and Email option available, Now select according to your prefference.

Amazon Replacement Policy

You can enjoy Free replacements for orders placed through Amazon India on all eligible items from the Returns Support Centre. Eligible items include Fulfilled by Amazon items, Prime eligible items and few Seller Fulfilled items. You must check these labels on products before you book them.

How to Replace an Item on Amazon

  • Visit your account section at Amazon India website and move to Your Orders.
  • Select the item which you want to replace
  • Click on Return or replace items
  • Now select the reason of Replacement of your order
  • Click on Continue.
  • If you wish to have your order replaced, select Replacement.
  • Now agree the Required policy of Amazon
  • Click on Continue.
  • Now in the next step, you can choose if you wish to have a return pick up arranged for your original order or if you would like to send it back via the self return option.

Replace item on AMazon

Amazon Customer Service for Different States of India

Amazon Customer Service in Andhra Pradesh, Arunachal Pradesh, Assam, Amazon Customer Service in Bihar, Chhattisgarh, Delhi, Goa, Amazon Customer Service in Gujarat, Haryana, Himachal Pradesh, Jammu & Kashmir, Jharkhand, Karnataka, Amazon Customer Service in Kerala, Madhya Pradesh, Amazon Customer Service in Maharashtra, Manipur, Meghalaya, Mizoram, Nagaland, Odisha (Orissa), Amazon Customer Service in Punjab, Rajasthan, Amazon Customer Service in Sikkim, Tamil Nadu, Telangana, Tripura, Amazon Customer Service in Uttar Pradesh, Uttarakhand and Amazon Customer Service in West Bengal

Amazon Customer Service in All Union territories of India

Amazon Customer Service inAndaman & Nicobar Islands, Dadra & Nagar Haveli, Amazon Customer Service in Chandigarh, Daman & Diu, Lakshadweep, Puducherry (Pondicherry) and Amazon Customer Service in (Delhi) National Capital Territory of Delhi


I hope you have enjoyed this detailed information about How to Contact Amazon Customer Care and Amazon Customer Services.  Please do prodive any information in the coment box below which we have missed out to add here.